Shipping policy
Effective Date: [14-02-2026]
Thank you for shopping with VRPRIME. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully.
📦 Order Processing Time
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All orders are processed within 1–2 business days (excluding Sundays & public holidays).
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Orders placed after 5:00 PM may be processed the next working day.
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During peak seasons or sale periods, processing times may slightly increase.
Once your order is dispatched, you will receive tracking details via email/SMS.
🚛 Shipping & Delivery Time
Estimated delivery timelines:
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Metro Cities: 3–5 business days
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Non-Metro Cities: 4–7 business days
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Remote Areas: 5–9 business days
Delivery times may vary depending on your location and courier service availability.
💰 Shipping Charges
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Shipping charges (if applicable) will be displayed at checkout.
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We may offer Free Shipping on selected products or promotional offers.
📍 Incorrect Address
Customers are responsible for providing accurate shipping details.
VRPRIME is not responsible for:
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Orders delivered to incorrect addresses provided by the customer
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Delivery delays due to incomplete contact details
If you need to update your address, please contact us immediately before dispatch.
📦 Order Tracking
Once shipped, you will receive:
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Tracking ID
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Courier partner details
You can track your order using the provided tracking link.
For tracking assistance, contact:
📧 vrprimeenterprises@gmail.com
📞 +91 8141084034
⏳ Delivery Delays
While we aim for timely delivery, delays may occur due to:
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Weather conditions
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Natural disasters
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Government restrictions
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High courier volume
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Remote area logistics
VRPRIME is not liable for delays caused by courier partners or unforeseen circumstances.
🚫 Failed Delivery Attempts
If delivery fails due to:
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Customer unavailable
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Incorrect address
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Refusal to accept order
The order may be returned to us. Re-shipping charges may apply.